kG
kereshen G

1 reviews | Active since Feb 2025

13 Feb 2025, 13:43

BAD SERVICE

The Durban branch has my printer since October last year it is now February.I did payments for the parts last year then i was contact a week before christmas to bring in ink which i brought the day yourl were closing.Then in Jan the requested more ink which i dropped of in jan.All parts were paid in full and the printer will be ready.Today the 13/02 i called them the Natasha from durban branch was so rude and not helpful.When im tryimg to speak to the manager they not putting me threw.The customer that supp**** the printer to is so unhappy with yourl service i had to pay my customer back cause its over 5months and your didn't have it ready which was unprofessional. My customer lost out on business cause they couldn't print invoices. Both my customer and i lost out on business due to your negligence. I had to encore the costs to and back to yours branch which is a distance. I did contact the jhb branch and they transferred me to the manager of the Durban branch and they refused to take my calls' highly disappointment with part serve Durban.

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Replies (1)
PartServe Channel Support
PartServe Channel Support's reply13 Feb 2025, 15:38
Official
Thank you for reaching out to us.  The Branch Manager will contact you today.