Bad Customer Service, Good Workmanship

The customer service front is quite terrible, but the workmanship on my laptop was awesome.

On the customer services: I received emails telling me the ETA for repairing the laptop was 2 months, while other parts were not being listed, so who knew how long it would actually take it all the parts are not listed. It was quite confusing, when it contact them they gave me a different date to the emails. To my surprise, the laptop was repaired a month earlier than they were reporting, and I received an email wherein I was basically told I have 1 day to collect, or I will be charged a storage fee. The customer service is really poor.

The laptop was repaired well thought. It feels as good as new, thank you for that aspect.