Know your customers and their hair strain to give us proper services since your prices are not cheap

I had an appointment booked at Partners Hair Tygervalley for 3rd December. However, late in the afternoon on 2nd December I received a call from the assistant informing me that the stylist scheduled for my appointment would not be available the next day. I was essentially given no choice but to have my hair done by another stylist whom they deemed suitable.

The cost for a wash and blow at their Salon is R420, but the stylist who did my hair made no effort to blow-dry my hair properly and instead she used a flat iron to cover up the lack of proper blow dry. This experience has led me to decide that it will be my last time using that specific stylist.

My feedback to Partners Hair is this: please take the time to know your customers. Don’t just assign someone else to do our hair. Your services are expensive, and when I leave your salon, I expect my hair to look good and last for at least three days or longer, not just one.

Thank you