Covid-19 Non-compliance with regulations

On 16th December my family and I went to Papa Pronto Witkoppen for dinner for my daughters birthday. It was the first and last time that we shall be visiting this restaurant. When we arrived the manager who greeted us wasn't wearing his mask properly. Many of the customers wandering around were also not wearing theirs. The waiter who attended to us was wearing his mask but the majority of the wait staff were either wearing their masks under their noses or not wearing them at all. When my daughter asked a group of waiters (who were standing very close behind her with no social distancing) to please wear their masks properly they comp****, but from then on we were completely ignored. We asked for our waiter 3 times by name as we were going to order dessert, but he never arrived. We then decided to leave and asked for the bill. This also never arrived. My husband then went downstairs to pay and spoke to a manager who "couldn't believe it " when my husband complained, only to be caught not wearing his mask properly himself a few minutes later. While waiting upstairs for my husband to return I also spoke to another manager and was met with the same disbelief. However we were able to point out all the waiters who were serving people at tables without following proper protocol. it is unthinkable that at this time, during the second wave of the Covid-19 pandemic, the attitude of people in the restaurant and service industry should be so unprofessional and irresponsible. Although the food was excellent, the entire evening was spoilt for us by the attitude of the staff and management of the restaurant. We will not be back and will certainly not recommend Papa Pronto to any of our friends or family.