YOUR SERVICE IS PATHETIC!!!

Yesterday was my daughters 5th birthday and Panarottis is her favourite place to go. We have been to many of the branches within Gauteng with Greenstone being our absolute favourite. The service is amazing!! <br> <br> Well yesterday we decided to try the new branch at Carnival City and I was absolutely disgusted in the service we received. It was meant to be Thursday eat as much as you want but when we arrived there at 19h00 we waited an hour before we received our first slice of Pizza and this also only after my husband had to complain to 3 different waiters and then the manager who offered us the menu instead of coming up with a solution to our problem.<br> <br> There was a couple who sat next to us who also waited and after they received their first slice they walked out the store. I spent R840 there and for what?? By the time we left there (out of frustration) we had between 2 and 3 slices each. I could have bought one of those large pizza's for less as that's about all we ate.<br> <br> You should send your staff for training at Greenstone because they have no skills when dealing with customers nor does your manager know how to fix problems.<br> <br> Highly annoyed to say the least!!