AvdW
Amanda van der Westhuizen
1 reviews | Active since May 2012
02 Jun 2015, 13:51
Worst Pizza experience!
We went to Panarotti's for breakfast pizza's but were highly dissapointed. We've been going there on a regular basis but the last 2 times we were not happy. The last time we've been waiting quite some time for the pizzas but when we got it, it was ice cold!!! We told the waitress and she took it back, I did not wait long and mine came back, not very hot but not ice cold either. The other one came back after a while and it look like half of a pizza, I took a photo as proof. I cannot believe that you can actually give this to your customers...we were highly disgusted and decided not to go back again.!!! What was the use of complaining the first time?
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Panarottis Pizza Pasta's replyOfficial
04 Jun 2015, 11:07Hello Roxy321,
Thank you for informing us of your recent experience. We extend our regret for any inconvenience and frustration you may have encountered. The quality of our meals and service is a top priority to us and we value customer feedback on any aspect that may detract for our normal high standards The details of your complaint will be forwarded to the store for investigation and be assured that feedback will be shared with you shortly.
Kind regards
Customer Care
Thank you for informing us of your recent experience. We extend our regret for any inconvenience and frustration you may have encountered. The quality of our meals and service is a top priority to us and we value customer feedback on any aspect that may detract for our normal high standards The details of your complaint will be forwarded to the store for investigation and be assured that feedback will be shared with you shortly.
Kind regards
Customer Care
Panarottis Pizza Pasta's reply04 Jun 2015, 11:07
Official
Hello Roxy321,
Thank you for informing us of your recent experience. We extend our regret for any inconvenience and frustration you may have encountered. The quality of our meals and service is a top priority to us and we value customer feedback on any aspect that may detract for our normal high standards The details of your complaint will be forwarded to the store for investigation and be assured that feedback will be shared with you shortly.
Kind regards
Customer Care
Thank you for informing us of your recent experience. We extend our regret for any inconvenience and frustration you may have encountered. The quality of our meals and service is a top priority to us and we value customer feedback on any aspect that may detract for our normal high standards The details of your complaint will be forwarded to the store for investigation and be assured that feedback will be shared with you shortly.
Kind regards
Customer Care