MvdR
Marguerite van de Reede

1 reviews | Active since Apr 2012

02 Mar 2015, 11:27

What bad service

What bad service ?<br> Yesterday 12:10 we went to panarottis vaalmall we had the worst service EVER!!<br> the waitress got our order wrong..... I ordered the kiddies combo for my son se said it's not part of their Sunday special so I told her I don't mind I want the combo meal (lucky packet soda meal and a ice-cream) and I will pay for it. We waited over 15 minutes just for drinks ( 2 cokes, kiddies cream soda and a g****tizer) she then took our orders we waited 68 minutes for 1 large pizza, 2 pastas and the kiddies pizza ... when I asked for my son's lucky packet and ice-cream I was told that NO he can't get it cause it was not part of the special ... after I told her I don't want the special I want the combo meal it was still a issue how do you explain to a 4 year old that he can't have his ice-cream as he normally gets after visiting panarottis... <br>

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Replies (1)
Panarottis Pizza Pasta
Panarottis Pizza Pasta's reply02 Mar 2015, 16:00
Official
Hello mvdr,

Thank you for sharing your experiences with us and for alerting us to some of the issues you feel disappointed about. We will definitely share your complaint with the owner/operator who will be in touch with you shortly to provide feedback. Please accept our apologies any inconvenience or frustration this may have caused.

Kind regards
Customer Care