MP
Magda P

1 reviews | Active since May 2017

26 May 2017, 10:59

Very BAD experience

<p>Good Day,</p> <p> </p> <p>We went out with friends last night, 26 March 2017, to Panarottis' Cresta.</p> <p>As we were late for dinner due to traffic issues we decided to order our pizza for take away.</p> <p> </p> <p>My husband and I ordered a DUO pizza and drinks for each of us.</p> <p>We waited more than 35 minutes for our "take-away" DUO pizza.</p> <p>We received our bill together with our friends bill, and shortly after that our take-away pizza arrive in two standard pizza boxes.</p> <p> </p> <p>When we looked at the slip she charge us R92+ per pizza, per standard price.</p> <p>The waitress was standing at our table while our friends were paying and we told her but hang on our bill is wrong we ordered a DUO pizza and not 2 x standard pizzas. She only looked at us and said sorry.</p> <p> </p> <p>We ended up paying for the 2 x standard pizzas as we did not want to cause more of a scene.</p> <p> </p> <p>Kindly respond and resolve this issue.</p> <p> </p> <p>Thank you.</p> <p> </p>

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Replies (1)
Panarottis Pizza Pasta
Panarottis Pizza Pasta's reply29 May 2017, 11:53
Official

Good day Magda

Thank you for sharing your experience with us! We will be sure to investigate this incident and be in touch with you to offer feedback.

Please accept our apologies for any inconvenience this may have caused.

Kind regards

Nicole Lewis

Customer Care