Thursday night special

We went on Thursday night to all you and eat pizza. We were 5 adults and 3 kids. We sat for more than 3 hours, but only had about 4 to 6 slices of pizza each. The service was very slow. We didn't get any meat or seafood pizzas. Only chicken and vegetarian. Our waiter was amazing and tried to get for us but she was told to serve the other side. The controller was sending the pizzas to the other side and hardly to us. We feel if you offer a special like that you must be able to produce. We now understand why the que is so long to get in because the people inside wait long to eat. We eventually ended up buying a meat pizza before we left as we were still hungry.