EC
Eleni C
1 reviews | Active since May 2015
31 Mar 2016, 20:58
The most appealing service I have ever experienced
Me and my three friends came for the Thursday special and were very excited for it. However, The waiters were not serving us and we had to wait 20 minutes in between each serving. The waiters all served their own tables and ignored us. Our waitress was completely ABSENT. We saw her twice in the time we were there - when we ordered and received our drinks. We were there for 2 1/2 hours in the end which is absolutely ridiculous. We spoke to a supervisor and nothing changed. Our waitress and even the supervisor did not bring us the bill leaving us to calculate the amount ourselves and leave cash on the table.
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Panarottis Pizza Pasta's replyOfficial
01 Apr 2016, 18:05Hello Eleni Constas ,
Thank you for alerting us to your unsatisfactory dining experience at Rosebank Panarottis. We are so sorry that your visit was below par and assure you that this is not the Panarottis standard.
We will be sharing your complaint with the owner/operator of this Panarottis so that they can investigate this and provide feedback as quickly as possible.
Kind regards
Bev Cornwell
Customer Care Manager
Thank you for alerting us to your unsatisfactory dining experience at Rosebank Panarottis. We are so sorry that your visit was below par and assure you that this is not the Panarottis standard.
We will be sharing your complaint with the owner/operator of this Panarottis so that they can investigate this and provide feedback as quickly as possible.
Kind regards
Bev Cornwell
Customer Care Manager
Panarottis Pizza Pasta's reply01 Apr 2016, 18:05
Official
Hello Eleni Constas ,
Thank you for alerting us to your unsatisfactory dining experience at Rosebank Panarottis. We are so sorry that your visit was below par and assure you that this is not the Panarottis standard.
We will be sharing your complaint with the owner/operator of this Panarottis so that they can investigate this and provide feedback as quickly as possible.
Kind regards
Bev Cornwell
Customer Care Manager
Thank you for alerting us to your unsatisfactory dining experience at Rosebank Panarottis. We are so sorry that your visit was below par and assure you that this is not the Panarottis standard.
We will be sharing your complaint with the owner/operator of this Panarottis so that they can investigate this and provide feedback as quickly as possible.
Kind regards
Bev Cornwell
Customer Care Manager