Terrible service

I am there as I am writing this review. Arrived at 19:40 was dumped onto a table by a waiter. He told us he would be back. 20:08 he's still not back no drinks have been taken. If this is how customers are treated I definitely won't be coming back. Considering this is the 1st time I've ever come here I'm not impressed. One customer has been waiting for a glass of water for over 30 minutes. Staff here has to be taken for some serious training. I mean come on.