CB
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1 reviews | Active since May 2016

18 May 2016, 07:07

Terrible Service

<p>On Sunday evening (15 May 2016) we phone the Panarottis Pizza Pasta branch in the Brits Mall North West to place a take away order.</p> <p>We places a take away order for one pizza about 20 minutes before arriving for collecting our order.</p> <p>On arrival at the Panarottis we paid and waited for about another 20 minutes for our order.</p> <p>When the lady that came from the kitchen to give us our order her hands was so oily that the oily fingermarks was on the boxs and she was busy eating something that she couldnt talk to us when she gave us our order.</p> <p>40 minutes for a phone in take away order for me this is not acceptable and for the lady with the oily hands and mouth full of food not professional service at all.</p> <p>Wont be buying from them again.</p>

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Replies (1)
Panarottis Pizza Pasta
Panarottis Pizza Pasta's reply18 May 2016, 12:07
Official

Please accept our sincere apologies for any inconvenience you may have experienced in respect to your take away pizza from Brits Mall Panarottis .

At Panarottis, we take pride in ensuring our customer’s satisfaction and as such, we will bring your complaint to the attention of the owner/operator of this Panarottis who will investigate and provide you with feedback as soon as possible.

Thank you for giving us the opportunity to address your concerns.

Kind regards
Bev Cornwell
Customer Care Manager