Sleeping on duty

Today I visited your N1 City branch with my family. Kids wanted to enjoy the play area and husband wanted to watch the premier game. After some time my 11 year old comes to me and says the kids are being rough and the person who's suppose to look after us is asleep under the play pen. Now just there and then I get up and go see for myself ( the picture is available) to my surprise the staff attendant is fast asleep I asked our waitor Jason to please call the manager on duty to our table. I explained the situation they then called another Manger and woke up there staff member.. so for an establishment who's logo is big on family thus was certainly concerning when your staff goes missing and no one knows they fast asleep on duty??? No compensation at all paid my bill and left the gentlemen who's suppose to be in charge never came to apologize and rather just walked on by.. I'll gladly forward the picture if need be.