WL
Weibrand L

1 reviews | Active since Jan 2013

22 Feb 2015, 21:16

Showing me away after already being helped

I arrived at Panarottis in Mooirivier Mall at 20h55 tonight, just for drinks actually, and one waiter was in the process of escourting us to a table, when a colleague of his told him that he cannot help me as it is almost 21h00. I usually support this branch at least once per week, since the beginning of 2014, and I find this unacceptable, as we were initially being helped and then shown away because it was almost 21h00.

0
Replies (1)
Panarottis Pizza Pasta
Panarottis Pizza Pasta's reply23 Feb 2015, 09:15
Official
Hello WLuwes,

Thank you for sharing your experiences with us and for alerting us to some of the issues you feel disappointed about. We will definitely share your complaint with the owner/operator who will be in touch with you shortly to provide feedback. Please accept our apologies any inconvenience or frustration this may have caused.

Kind regards
Customer Care