BF
Belinda F

1 reviews | Active since Mar 2017

28 Apr 2017, 17:52

SERVICE AND FOOD PATHETIC

<p>Your service is pathetic even the pizzas was horribly groce. Everyone has been in there complained about the bad food. They should come and take a few tips from the George York Street branch.......we really wasted our money there on the 31st March 2017....</p> <p>Dear Belinda Fourie,</p> <p>Thank you for taking the time to send us your feedback. We're so sorry to hear that this was your experience. That certainly doesn't sound like the level of service or food quality we pride ourselves on.</p> <p>Please forward this review on, together with your contact details, to ********** We'd really like the opportunity to discuss this further with you, and hopefully turn it around.</p> <p>Kind regards, <br />Panarottis Pizza Pasta Worcester</p> <p>Cost me R670 odd rand it was disgusting, the steak on my pizza was tough thats why I attach my photo so that you could see. The waitress apologize as there was a staff shortage. Who's fault is that if they have short staff we still pay the same money for pizzas. We came to Rawsonville for a funeral and when we came through Worcester we decided to eat Panarottis as our store in York Street does not give you that kind of bad service and their pizzas out of the world delicious. I do not appreciate the comment of<br />We're so sorry to hear that this was your experience. That certainly doesn't sound like the level of service or food quality we pride ourselves on. Well well, that was the case!! Could not enjoy my rib and steak pizza as the steak was tough and hardly any rib on the pizza. The waitress still asked me if I want to take it for take away I said no thank you it was disgusting. See photo attached.</p> <p> </p>

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Replies (2)
Panarottis Pizza Pasta
Panarottis Pizza Pasta's reply02 May 2017, 11:18
Official

Good day Belinda

Thank you for sharing your experience with us! We will be sure to investigate this incident and be in touch with you to offer feedback.

Please accept our apologies for any inconvenience and frustration this may have caused.

Kind regards

Nicole Lewis

Customer Care

BF
Belinda F's update02 May 2017, 12:56
Reviewer Update

Good Day,

This have been resolved thanks