KL
Kevin L
1 reviews | Active since Oct 2015
08 Oct 2015, 10:51
Rotten Food
Ordered 2 x Pizzas on Tuesday night. The food arrived and the smell of the pizzas was strange. At first I thought it was the new pizza i am trying. <br> <br> On tasting the pizzas i thought its not 100%. Placed the food in a tupperware. On opening the container the next day the smell was so bad i nearly threw up. The manager Lucas seems to brush it off. Doesn't even bother to contact a person. I am very disappointed in the level of service, the lack thereof and the rotten food i was sold. Careful what you buy from this branch.
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Panarottis Pizza Pasta's replyOfficial
12 Oct 2015, 09:23Hello Kevin Lourens,
Thank you for informing us of your recent experience. We extend our regret for any inconvenience and frustration you may have encountered. The quality of our meals is a top priority to us and we value customer feedback on any aspect that may detract for our normal high standards. The details of your complaint will be forwarded to the store for investigation and be assured that feedback will be shared with you shortly.
Kind regards
Nicole Lewis
Customer Care
Thank you for informing us of your recent experience. We extend our regret for any inconvenience and frustration you may have encountered. The quality of our meals is a top priority to us and we value customer feedback on any aspect that may detract for our normal high standards. The details of your complaint will be forwarded to the store for investigation and be assured that feedback will be shared with you shortly.
Kind regards
Nicole Lewis
Customer Care
Panarottis Pizza Pasta's reply12 Oct 2015, 09:23
Official
Hello Kevin Lourens,
Thank you for informing us of your recent experience. We extend our regret for any inconvenience and frustration you may have encountered. The quality of our meals is a top priority to us and we value customer feedback on any aspect that may detract for our normal high standards. The details of your complaint will be forwarded to the store for investigation and be assured that feedback will be shared with you shortly.
Kind regards
Nicole Lewis
Customer Care
Thank you for informing us of your recent experience. We extend our regret for any inconvenience and frustration you may have encountered. The quality of our meals is a top priority to us and we value customer feedback on any aspect that may detract for our normal high standards. The details of your complaint will be forwarded to the store for investigation and be assured that feedback will be shared with you shortly.
Kind regards
Nicole Lewis
Customer Care