1 reviews | Active since Jan 2013
RELIGIOUS INTOLLERANCE - NO CARE ATTITUDE
ON THE 4TH OF APRIL MY FAMILY AND I WENT TO PANAROTTIS FOR DINNER. WE ORDERED THE VEGETARIAN PIZZA AS WE WERE VEGETARIAN ON THE DAY, I HAD MADE SPECIAL MENTION TO THE WAITER THAT WE WERE VEGETARIAN ON THE DAY AND TO MAKE SURE THAT THEY HAD NOT USED THE SAME CUTTER FOR THE PIZZA. WHEN THE PIZZA ARRIVED, WE HAD EACH TAKEN ONE PIECE OF THE PIZZA AND WE HAD EATEN IT. WHEN WE LOOKED AT THE PIZZA BOARD, WE HAD SEEN THAT THERE WAS BACON ON THE BOARD. I FIND THIS TOTALLY UNACCEPTABLE. WE HAD CALLED THE MANAGER AND WHILST SPEAKING TO THE MANAGER THE MANAGER HAD SAID THAT THE VERY SAME THING HAD HAPPENED THE DAY BEFORE. MY QUESTION IS THAT IF THE SAME THING HAD HAPPENED WHY NOT RECTIFY THE SITUATION?THE MANAGER HAD THEN TOLD US THAT WE SHOULD PAY FOR THE PIZZA AS WE HAD EATEN IT AND THAT WE CAME TO THE RESTAURANT AND THEY SERVE MEAT AND THAT WE TAKE THE LIABILITY BY EATING AT SUCH A RESTAURANT. I FEEL THAT THE MANAGERS ATTITUDE WAS ATROCIOUS AND THAT HE HANDLED THE SITUATION VERY BADLY, THE MANAGERS ATTITUDE TO THE HORRIFIC SITUATION WAS VERY DISAPPOINTING, HAVING KIDS THAT LOVE PANAROTTIS, I FEEL DISAPPOINTED THAT DUE TO THIS HORRIBLE SITUATION I WILL NOW HAVE TO FIND ANOTHER PIZZA PLACE!
Thank you for sharing your experiences with us and for alerting us to some of the issues you feel disappointed about. We will definitely share your complaint with the owner/operator who will be in touch with you shortly to provide feedback. Please accept our apologies any inconvenience or frustration this may have caused.
Kind regards
Customer Care
Thank you for sharing your experiences with us and for alerting us to some of the issues you feel disappointed about. We will definitely share your complaint with the owner/operator who will be in touch with you shortly to provide feedback. Please accept our apologies any inconvenience or frustration this may have caused.
Kind regards
Customer Care
