AH
Andries H
1 reviews | Active since Feb 2012
23 Dec 2015, 11:54
R135 for cold pizza
I was ordered the Tuesday pizza special at Panarottis. I waited for my order for 1 hour and 10 minutes. There was people that ordered after me and they left with their pizzas before me. The waiter everytime when she saw me asked me what i ordered and then she came back and said almost done for the whole 70 min. I was in a hurry to get to work on a callout. I live 5 minutes from the mall when i got home my pizza was ice cold. i didn't have time to go back and complain because i had a time period to get to work. i think they didn't have a clue who ordered what because i got the wrong pizza in anycase.
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Panarottis Pizza Pasta's replyOfficial
23 Dec 2015, 12:13Hello holtzhaf,
Thank you for informing us of your recent experience. We extend our regret for any inconvenience and frustration you may have encountered. The quality of our meals and service we offer is a top priority to us and we value customer feedback on any aspect that may detract for our normal high standards. The details of your complaint will be forwarded to the store for investigation and be assured that feedback will be shared with you shortly.
Kind regards
Nicole Lewis
Customer Care
Thank you for informing us of your recent experience. We extend our regret for any inconvenience and frustration you may have encountered. The quality of our meals and service we offer is a top priority to us and we value customer feedback on any aspect that may detract for our normal high standards. The details of your complaint will be forwarded to the store for investigation and be assured that feedback will be shared with you shortly.
Kind regards
Nicole Lewis
Customer Care
Panarottis Pizza Pasta's reply23 Dec 2015, 12:13
Official
Hello holtzhaf,
Thank you for informing us of your recent experience. We extend our regret for any inconvenience and frustration you may have encountered. The quality of our meals and service we offer is a top priority to us and we value customer feedback on any aspect that may detract for our normal high standards. The details of your complaint will be forwarded to the store for investigation and be assured that feedback will be shared with you shortly.
Kind regards
Nicole Lewis
Customer Care
Thank you for informing us of your recent experience. We extend our regret for any inconvenience and frustration you may have encountered. The quality of our meals and service we offer is a top priority to us and we value customer feedback on any aspect that may detract for our normal high standards. The details of your complaint will be forwarded to the store for investigation and be assured that feedback will be shared with you shortly.
Kind regards
Nicole Lewis
Customer Care