GR
Gregory R
1 reviews | Active since Dec 2015
17 Dec 2015, 23:17
Pizza served had us sick
Good day, yesterday I was dread down sick for an entire day after having Pizza at your resurant it was the Tuesday special of which the pizzas had was a chicken one and the other a rib one. Right through the eve of Tuesday and the entire day I had stomach issues and vomitted as a result of some sort of bacterial infection as the meal I ate your restaurant was the last one to be eaten. The other two individuals that were with also had stomach cramps. I'm so dissatisfied with this, as for health wise I'm better now after administering self medication.
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Panarottis Pizza Pasta's replyOfficial
18 Dec 2015, 15:32Hello grezant,
Thanks for taking the time to share your experience at Panarottis Promenade with us. We are very sorry to hear about the bad experience at the branch and the fact that you fell ill afterwards. We do take food quality very seriously and have very high food preparation policies. This being said, we would appreciate the opportunity to investigate the matter further at store level, but would need a bit more information from you. Our Customer Care team will make contact with your shortly to get more information. We will then notify the owner/operator who will investigate the matter and get back to you to offer feedback. Thanks again for taking the time to bring this matter to our attention.
Kind regards
Nicole Lewis
Customer Care
Thanks for taking the time to share your experience at Panarottis Promenade with us. We are very sorry to hear about the bad experience at the branch and the fact that you fell ill afterwards. We do take food quality very seriously and have very high food preparation policies. This being said, we would appreciate the opportunity to investigate the matter further at store level, but would need a bit more information from you. Our Customer Care team will make contact with your shortly to get more information. We will then notify the owner/operator who will investigate the matter and get back to you to offer feedback. Thanks again for taking the time to bring this matter to our attention.
Kind regards
Nicole Lewis
Customer Care
Panarottis Pizza Pasta's reply18 Dec 2015, 15:32
Official
Hello grezant,
Thanks for taking the time to share your experience at Panarottis Promenade with us. We are very sorry to hear about the bad experience at the branch and the fact that you fell ill afterwards. We do take food quality very seriously and have very high food preparation policies. This being said, we would appreciate the opportunity to investigate the matter further at store level, but would need a bit more information from you. Our Customer Care team will make contact with your shortly to get more information. We will then notify the owner/operator who will investigate the matter and get back to you to offer feedback. Thanks again for taking the time to bring this matter to our attention.
Kind regards
Nicole Lewis
Customer Care
Thanks for taking the time to share your experience at Panarottis Promenade with us. We are very sorry to hear about the bad experience at the branch and the fact that you fell ill afterwards. We do take food quality very seriously and have very high food preparation policies. This being said, we would appreciate the opportunity to investigate the matter further at store level, but would need a bit more information from you. Our Customer Care team will make contact with your shortly to get more information. We will then notify the owner/operator who will investigate the matter and get back to you to offer feedback. Thanks again for taking the time to bring this matter to our attention.
Kind regards
Nicole Lewis
Customer Care