Panarottis Rots!
<p>On Saturday, 04/03 my partner and I decided to go jam out @The Fun Company in the Zone. Whilst there we were considering our options to get something to eat for afterwards and decided some pasta and flatbread from Panarottis right across the game centre sounds delicious. As we got there they were a bit busy, but the shop wasn' even close to fully packed. After about 20min of standing at the door, the manageress on duty finally greeted us as we asked for some help. Took her another 3min to figure out that we want Take Away, seeing as she was too busy spinning around herself to listen. She then told a waiter in the passing to assist us in ordering, upon which he clearly refused as he responded in a negative body lanuage speaking to the manageress in their mother tongue. She then had some words back and asked us to please wait for the cashier to assist us- which took up another 10min of our time as she was clearly too busy with her own things to really notice. Finally, after making our voices heard the manageress called a waiter over again and they were making a scene at the front door basically- he then took or order. Another few minutes passed before he confirmed our order has been put through. To top it, the pasta and flatbread took almost 40min before we could get it.</p> <p>Really guys, what happened to njoying what you do and having a passion for what you do? Very unpleasant experience, will take a lot to get me ordering anything at Panarottis again.</p>
Good day Estelle
Thank you for sharing your experiences with us and for alerting us to some of the issues you feel disappointed about. We will definitely share your complaint with the owner/operator who will be in touch with you shortly to provide feedback. Please accept our apologies any inconvenience or frustration this may have caused.
Kind regards
Nicole Lewis
Customer Care
Good day Estelle
Thank you for sharing your experiences with us and for alerting us to some of the issues you feel disappointed about. We will definitely share your complaint with the owner/operator who will be in touch with you shortly to provide feedback. Please accept our apologies any inconvenience or frustration this may have caused.
Kind regards
Nicole Lewis
Customer Care
