1 reviews | Active since Nov 2014
Not impressed with customer service
After a long shopping at clearwater mall i decided to ordered a take out pizza, while wating for my order, i took a sit on one of the vacant seats as the take out seats were all occupied. As i was waiting for my order a gentleman with a name tag of Mandla came to me and orderd me to get out of the sit because the table is booked. i requested him that he should allow me to seat untill my order is ready, but if it happens that the people who booked the table arrive before my order is ready then i will leave the table. Mandla shouted at me and told me to get out of the table. i was totaly disappointed at the way he addressed me and the fact that he raised his voice when talking to me such that people around were starring at me. i do not think i will ever decide to go to that branch ever after the treatment i got the last time i was there.
Thank you for sharing with us your disappointing experience at Panarottis in Clearwater Mall. We are very concerned to read of the manner in which you were treated and will be sure to address this matter with the owner/operator so that we can investigate this internally.
Please accept our apologies for any inconvenience or embarrassment caused and be assured that we will be in touch shortly to offer feedback.
Kind regards
Bev Cornwell
Customer Care Manager
Thank you for sharing with us your disappointing experience at Panarottis in Clearwater Mall. We are very concerned to read of the manner in which you were treated and will be sure to address this matter with the owner/operator so that we can investigate this internally.
Please accept our apologies for any inconvenience or embarrassment caused and be assured that we will be in touch shortly to offer feedback.
Kind regards
Bev Cornwell
Customer Care Manager
