1 reviews | Active since Oct 2011
None delivery of what we've ordered
Myself & my wife went to Panarottis Parow Centre just after 6pm last night, it was fairly quiet & not busy. We've ordered 2 dishes, a pasta & pizza dish. Our pizza arrived with a topping not added & the wrong pasta dish arrived. The pizza came back 5min later.<br> <br> That's when the waiting for the pasta dish started. <br> <br> We waited more than 35min for the correct pasta dish & 20min in the meantime for a milkshake we also ordered. Patrons that arrived after us has already left. No one came to check if everything is OK. We've decided to cancel the rest of the order & just pay for the pizza we've consumed. At that same time of the cancellation the milkshake arrived which we didn't want.<br> <br> Kudos to the waiter who apologized but I will not recommend Panarottis Parow Centre to anyone.
We apologise to you and your wife for the experience you say you had at Pana Parow centre. We can assure you that your feedback will be shared with the owner/operator and management team so that cognisance can be taken of your comment. Please be assured that feedback will be shared with you shortly. Thank you for taking the time to let us know and giving us the opportunity to address your concerns.
Kind regards
Nicole Lewis
Customer Care
We apologise to you and your wife for the experience you say you had at Pana Parow centre. We can assure you that your feedback will be shared with the owner/operator and management team so that cognisance can be taken of your comment. Please be assured that feedback will be shared with you shortly. Thank you for taking the time to let us know and giving us the opportunity to address your concerns.
Kind regards
Nicole Lewis
Customer Care