JJ
Jeanette J

1 reviews | Active since Oct 2014

24 Jun 2016, 02:36

No Star

<p>We went to the Panarottis Pizza at Carnival City Casino to celebrate a birthday on the 14 March, we got a table and ordered drinks, they were not busy at all, out of the blue two waiters starting to argue and raise their voices pushing each other and the other waiters had to pull them away from each other, we had to intervene and advise them to stop there yelling , here are kids and families, then only did the manger on duty come, i said never again will i come here, didn’t even want to eat there anymore. Then two weeks ago we said we will go and try out the all you can pizza Thursday, what a waste of time, my partner got her food and eat and i didn’t even have 1 pizza slice, after 45min i advised the waiter to please cancel my order so that i can order something from the menu because I’m starving,. again went home with a disgust feeling. We met friends there again on Tuesday 19June and again, we waited 45min to 1hour for our food, we could only order drinks when the waiter brought our food and once again they were not busy... i will always give a second chance and in this case i have given them 3 and all 3 was a bitter experience...</p> <p> </p>

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Replies (1)
Panarottis Pizza Pasta
Panarottis Pizza Pasta's reply06 Jul 2016, 07:44
Official

Thank you for taking the time to share your visits to Panarottis Carnival City with us. We are alarmed to read of this situation and that you say you have consistently had a bad experience at this branch. We assure you that we will investigate these incidents to ascertain what happened.

We apologise to you, your family and friends for any discomfort this might have caused during your visit.

Kind regards

Nicole Lewis

Customer Care