1 reviews | Active since May 2016
No Service / Feet on Table / Still Ignored
<p>Craig, Manager at Panarottis Canal Walk needs to retrain his staff.</p> <p> </p> <p>No service on about 6 occasions. </p> <p> </p> <p>The last occoasion i waited 30 minutes to be served. (I had to demand service)</p> <p> </p> <p>I even put my dirty feet on the table at the 20 minute mark in an attempt to attract attention. (Still Ignored)</p> <p> </p> <p>My feet where on the table for 10 minutes and staff just strolled past me. (Speechless).</p> <p> </p> <p>Either fire your entire team or retrain them. The lack of professionalism, character and basic service is so shocking it is sad. </p> <p> </p> <p>Blessing did a pretty good job of salvaging the situation. As far as iam concerned she is the only one qualified to work there. </p> <p> </p> <p>The food tastes great, too bad the staff are unprofessional.</p>
Hi London,
Thank you for sharing your frustration with us! We are alarmed to read that you feel there is lack of service and unprofessional staff at this Panarottis. Please allow us to address your concerns with the Craig so that we are in a better position to provide feedback.
We apologise for any frustration and inconvenience caused and assure you that feedback will be provided shortly.
Kind regards
Bev Cornwell
Customer Care Manager
Hi London,
Thank you for sharing your frustration with us! We are alarmed to read that you feel there is lack of service and unprofessional staff at this Panarottis. Please allow us to address your concerns with the Craig so that we are in a better position to provide feedback.
We apologise for any frustration and inconvenience caused and assure you that feedback will be provided shortly.
Kind regards
Bev Cornwell
Customer Care Manager
