1 reviews | Active since Mar 2009

27 Sept 2016, 00:50

No Parmesan, garlic

<p>Took my Wife and Kids to Kenilworth(Western Cape) Panarottis for Supper...we were looking forward to it for a few days as my Wife and Myself had been so busy but finally had time to pop in.So we ordered our Pizza x2.It came ...so just after we ate a slice or two we asked for the Parmesan, Garlic and Chilli that we normally get to add as toppings. We were told that they were out of stock but only had chilli. But Really those toppings was the finishing to the pizza's we ordered and we always look forward to it. But Nooo they were out of stock. Told after you ordered and ate partially not ON.It was not the same.My kids moaned and I agreed that that was not on.Its like ordering a coffee and after sipping you ask for sugar and told 'sorry we out'.Our meals was dashed and spoilt.Furthermore My kids were table restrained as the kids area games were off, So sadly we ate and departed.</p>

0
Replies (2)
Panarottis Pizza Pasta
Panarottis Pizza Pasta's reply27 Sept 2016, 09:15
Official

Thank you for sharing your experience with us! We will be sure to investigate this incident and be in touch with you to offer feedback.

Please accept our apologies for any inconvenience this may have caused.

Kind regards

Nicole Lewis

Customer Care

's update27 Sept 2016, 18:31
Reviewer Update

Thanks so much for the prompt reply and the Call from Panarottis Kenilworth.Great to know there are Companies out there that respond and actualy care about the feedback from Clients.Really Appreciate it > Thanks All for solving this.