TG
Taryn G

1 reviews | Active since Oct 2014

03 Mar 2015, 13:02

My worst valentines day supper

Regular customers of panarottis gateway.On valentines day gateway was very busy so we had put our name on a waiting list just to get a seat in 1 of our favorite restaurants.once in we ordered a pizza and an Alfredo pasta ,i normally order the chicken but i asked the waiter if beef was available as i don't eat pork only chicken and beef,the waiter had advised me that it is and then i had ordered a beef Alfredo pasta,once our meals arrived after tucking in i wasn't feeling so good and it didn't taste right .my boyfriend had checked my meal and said it was pork as he eats pork and plus the meat was pink and beef is not pink meat.I called the waiter and the he was confused at first then insisted it was beef,the manager came to us and also insisted that it was beef and the reason the meat was pink was because it was processed meat.No where was it written that processed beef was similar to pork! i know the difference because i don't eat pork yet the manager and waiter insisted that the pink meat was beef which was ridiculous ,my boyfriend and i where very upset that our special night was ruined ,then the manager speaks to the waiters in Zulu like we don't understand,Appalling

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Replies (1)
Panarottis Pizza Pasta
Panarottis Pizza Pasta's reply05 Mar 2015, 13:26
Official
Hello Taryn Govender,

Thank you for sharing your experiences with us and for alerting us to some of the issues you feel disappointed about. We will definitely share your complaint with the owner/operator who will be in touch with you shortly to provide feedback. Please accept our apologies any inconvenience or frustration this may have caused.

Kind regards
Customer Care