SH
Steven H

1 reviews | Active since Jun 2013

05 Feb 2015, 19:44

Managers need training in customer service.

Please could your managers get given training on how to satisfy your paying clients. I sat for about 15-20 minutes with no waiter/waitress asking if I had been helped, and this all happening while manager is standing right behind me at drinks counter. I had to call a waiter from the counter where pizza is served to get service.

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Replies (1)
Panarottis Pizza Pasta
Panarottis Pizza Pasta's reply06 Feb 2015, 12:24
Official
Hello The1Steven,

Thank you for sharing your experience with us! We will be sure to investigate this incident and be in touch with you to offer feedback.

Please accept our apologies for any inconvenience this may have caused.

Kind regards
Customer Care