BP
Belinda P

1 reviews | Active since Mar 2009

10 Oct 2016, 11:58

Lunch was terrible!!!

<p>Yesterday after shopping, we decided to drop by and have a quick lunch. Our waiter Musa, took our drinks order and left, a long time passed before he came again, then we ordered, we had the mexicana and a pita bread, then when our order eventually came, it was really long, i had to ask another waiter to please just look for our waiter as he disappeared and we were left with no drinks, no wipes no food, nothing! Then when he came with our food, we ordered drinks again, which he got wrong as well, and we just had to accept, as he left them there and did not return, the mexicana was nice but not hot, why? and the pita bread, was not the one i ordered, then he left, and that was it, we had to collect our own bill below, as he did not even return. Not to happy about the service, then the guy asked me what am i going to tip, so i said, nothing, as he really did nothing for us basically.</p>

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Replies (1)
Panarottis Pizza Pasta
Panarottis Pizza Pasta's reply10 Oct 2016, 15:17
Official

Thank you for sharing your experiences with us and for alerting us to some of the issues you feel disappointed about. We will definitely share your complaint with the owner/operator who will be in touch with you shortly to provide feedback. Please accept our apologies any inconvenience or frustration this may have caused.

Kind regards

Nicole Lewis

Customer Care