1 reviews | Active since May 2015
Lipstick stained glass of wine
My partner and I went for a drink and pizza Saturday afternoon after doing our shopping at Panarotti's Cape gate. He had ordered a beer, me a glass of white wine. Drinks came food order placed. After a long shopping session with tired feet I was really looking forward to my first sip of wine - for some reason I decided to look down at my glass while it was on it's way to my mouth - a very visible red bottom lip imprinted on my glass - I was not wearing any lipstick. This was very off putting. Waitress apologized and brought another glass but I didn't feel like it anymore. For this to happen it must have slipped through 3 staff members at least! The person who did the dishes, the person who poured the wine and my waitress bringing to me - surely checks should be involved when sending out food?
Thank you for sharing your experiences with us and for alerting us to some of the issues you feel disappointed about. We will definitely share your complaint with the owner/operator who will be in touch with you shortly to provide feedback. Please accept our apologies any inconvenience or frustration this may have caused.
Kind regards
Customer Care
Thank you for sharing your experiences with us and for alerting us to some of the issues you feel disappointed about. We will definitely share your complaint with the owner/operator who will be in touch with you shortly to provide feedback. Please accept our apologies any inconvenience or frustration this may have caused.
Kind regards
Customer Care
