Indifferent service and below par pizza

My daughter, grandson and I went to Panarottis at Ferndale on Republic for pizza. We placed our order and I ordered a regina with no ham but with spinach. They were not busy but service was slow. Eventually our food arrived. There was no spinach on my pizza and I was told by the server that they didn't make any pizza with spinach and it was not an option. I asked why I had not been told that before so that I could choose something else and the server just shrugged his shoulders. Also, the tomato base was very sp**** as were the rest of the toppings. Will not be going there again.