Horrible Manager and Experience

<p>On 22 June 2017, my colleagues and I went to Panarottis in Parrow Centre at about 13:45, we ordered our meals and my one colleague ordered a Windhoek Beer. When the waiter returned with our drinks we asked her to open the beer but we would pour it ourselves. When my colleague had a taste of the beer she immediately nticed it was flat and we then alerted another waiter as our waiter was not closeby and she then sent over our waiter, we informed her the beer is flat and she took it and asked if we wanted to order anything else to drink, which we done. When we received our bill we noticed that we were charged for this flat beer and queried it with the waiter, she informed us that the manager said as the beer was opened we would have to pay for it..... How else would we know the beer was flat if it wasnt opened? So i asked for the manager and he came to the front with an ugly attitude. He said he has an issue with my "story" as we told the waiter to only open the beer and we left it on the table and beers go flat that way? Please explain how beers go flat in 2 minutes? He also said that the beer wasnt flat as he drank of it to taste.... SO i am supposed to pay for a beer that your staff is drinking? Even though they are on the job? As we began to argue and raise our voices, people were already looking at us... The manager then said to the waiter " just take it off their bill" in such an ugly manner. I am disgusted in the way we were treated and how a scene was made and we left there feeling humiliated. The calibre of this staff member in a management position is shocking to say the least. This is not the way you treat customers!</p>