1 reviews | Active since Apr 2017

27 Apr 2017, 17:39

Great Service, Know how to fix problems.

<p>We ordered 2 Pizzas for Dinner last night, including delivery. After an hour, and no delivery, we contacted Panarottis. They apologized, indicating some "issue with the driver", and that new Pizzas are being prepared. 20 Minutes later, a driver arrived with 4 Pizzas, the 2 original we ordered, and a fresh batch of the same Pizza. We attempted to pay for these Pizzas, however, "due to the inconvenience", all Pizza's were delivered free of charge. Panarottis had an issue, and knew how to correct this and ultimately supply great service. Well Done !</p> <p> </p>

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Replies (1)
Panarottis Pizza Pasta
Panarottis Pizza Pasta's reply02 May 2017, 11:09
Official

Good day John.

Thank you for sharing your experience with us. We are pleased that they were able to rectify the matter so quickly and hope that you enjoyed your pizzas.

I will certainly forward your feedback to the store.

Kind regards

Nicole Lewis

Customer Care