NM
Ntombi M

1 reviews | Active since Feb 2013

15 Aug 2015, 18:06

***** and disrespectful service

Me and my friend were at Panarottis, we were served by a waiter who was not even attentive when we needed to add more orders. When asked for the bill, we were given and payed the full amount with a card. Later on they 3 waiters came to gang on us to says that our bill was put on different waiters tabs and our money is short. And they said we were given a bill of people who left who were meant to pay R80 but were over charged. How ********** is that. And we were given these two invoices again to pay both for your waiters inconveniences, 2 invoices identical ***9. We asked for a manager but your waiters fought by themselves and never attended our request. After being such a loyal patron, I'm upset by the crowd eye we had to bare, the treatment, I'm upset and disgusted. I deserve an apology and compensation.

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Replies (1)
Panarottis Pizza Pasta
Panarottis Pizza Pasta's reply18 Aug 2015, 11:37
Official
Hello Ntombie1,

Thank you for taking the time to share your visit to Panarottis Parow with us. We are alarmed to read of this situation and assure you that we will investigate this incident to ascertain what happened.

We apologise to you and your friend for any discomfort and inconvenience this might have caused during your visit.

Kind regards
Nicole Lewis
Customer Care