CZ
Carlien Z

1 reviews | Active since Feb 2013

17 Dec 2016, 15:39

FOOD WAS POOR, SERVICES ALMOST NONE

<p>We went to Panarottis for the Thursday special. When we came there we were told to sit and wait as they were full, which was understandable. Then after few minutes we were told they can seat us. We were placed on 2 seat table in the passage. Everybody was passing right next to you. We sad down and we waited for our plates. After a while we had to asked again for plates. Then when we had plates, the waiter past us with rib ans steak. The rib was extremely sweet and on my piece of pizza there was no steak. Afterwards was mushroom and chicken, 3 times then, ones rib and chicken, and again mushroom and chicken. Then 2 x three cheeses. In between we wait between 7 - 13 minutes for offerings. When I asked for Califonian or Hawain, the Calidfornian came without any avo on. The waiters push past us but takes long time to serve us. When I told my husband I want to go, we were sitting there 35 minutes and I had only 2 pieces of pizza. 2 Tables close to ours came, ate and left in that same time. Then they brought the desert pizza. The dough was hard and did not taste nice. I had prevoiusly had 4 pieces as it was so nice, this time I took the icecream of the second piece and left the rest. We had been there several times durung holidays and never had a problem, but this time it was a waist of money. I had 3 pieces of pizza and the 2 pieces of desert that i left. i wanted to speak to the manager but they said he was busy. Foe the same R75 i could have bought my own pizza and sit in my own house and had enjoyed it. 3 x pieces of pizza for R75, way to expensive. And they should move that 2 seat table out of the passage, where every one push and talk and complaint over you table.</p>

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Replies (1)
Panarottis Pizza Pasta
Panarottis Pizza Pasta's reply19 Dec 2016, 08:57
Official

Hi Carlien

Thank you for sharing your experiences with us and for alerting us to some of the issues you feel disappointed about. We will definitely share your complaint with the owner/operator who will be in touch with you shortly to provide feedback. Please accept our apologies any inconvenience or frustration this may have caused.

Kind regards

Nicole Lewis

Customer Care