1 reviews | Active since Sept 2016
Food not appetising
<p>My fiance recently went to the your Stellenbosch branch and ordered the "Chicken Milano". When the food came to the table, she was very dissapointed by the meal that arrived. The food did not look appetising at all (as can be seen in the attached picture) and is definitely not worth R115. The vegetables were very soft and over-cooked. She ate a bit of it as she was too hungry to wait for another meal, but was not happy with the overall meal.</p>
Thank you for taking the time to let us know about your visit to Panarottis Eikestad Mall and your dissatisfaction with the chiken milano. We have forwarded your complaint to the owner/operator of this Panarottis so that it can be internally investigated and addressed. Once done, we will provide you with feedback as well. Please allow us to apologise to you both for any inconvenience or frustration that might have been caused and be assured that all constructive feedback is welcomed, as it helps us to improve upon the service and meal offerings served to our guests.
Kind regards
NIcole Lewis
Customer Care
Thank you for taking the time to let us know about your visit to Panarottis Eikestad Mall and your dissatisfaction with the chiken milano. We have forwarded your complaint to the owner/operator of this Panarottis so that it can be internally investigated and addressed. Once done, we will provide you with feedback as well. Please allow us to apologise to you both for any inconvenience or frustration that might have been caused and be assured that all constructive feedback is welcomed, as it helps us to improve upon the service and meal offerings served to our guests.
Kind regards
NIcole Lewis
Customer Care
