1 reviews | Active since May 2016

17 Oct 2016, 17:13

EXTRA SLOW SERVICE FROM MANAGEMENT

<p>I LAID A COMPLAINT ALMOST 3 WEEKS REGARDING A FEW INCCIDENTS REGARDING BAD SERVICE AT THE PAROW BRANCH AND ALSO FOR WAITERS OFFERING TAKE AWAY BOXES FOR THE THURSDAY SPECIAL AND WITH THE FACT BEING AN ALL YOU CAN EAT SPECIAL WE WERE BARELY SERVED THE PATRONS AT THE BACK NEAR THE KITCHEN GOT THE MOST AND WE WERE STUCK WITH VERY VERY LITTLE VARIETY AND AFTER ALL THIS TIME I HAVE STILL NOT BEING GIVEN AN ANSWER OR RESULT AS TO MY PROBLEM. THE MANAGER JUST OH COME BACK AND WE WILL GIVE YOU A WAITER THAT WILL BE EXCELLENT. WHY MUST YOU TELL YOUR STAFF TO TREAT ONE CUSTOMER WITH EXCELLENT SERVICE IT SHOULD BE A GIVEN WITH THE WAITERS. LACK OF FOOD AND THIS WHAT I GET AS AN PROBLEM SOLVER REALLY UNPROFESSIONAL. I SAID TO PLEASE RESOLVE THIS AS I WAS NOT HAPPY AT ALL BUT THEY TAKE FOREVER. </p>

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Replies (2)
Panarottis Pizza Pasta
Panarottis Pizza Pasta's reply19 Oct 2016, 15:46
Official

Thank you for sharing your experiences with us and for alerting us to some of the issues you feel disappointed about. We will definitely share your complaint with the owner/operator who will be in touch with you shortly to provide feedback. Please accept our apologies any inconvenience or frustration this may have caused.

Kind regards

Nicole Lewis

Customer Care

's update28 Oct 2016, 14:43
Reviewer Update

THANKS TO JASON AT THE PAROW BRANCH FOR HIS ASSISTANCE AND FOLLOW UP AS WELL 10 STARS FOR RESOLVING THE PROBLEM THAT NOBODY ELSE WANTED. JASON YOU ARE AWESOME!!!