1 reviews | Active since Mar 2010
Expired Food (BAD FOOD) - TWICE!!!!
It pains me to write this, I ordered a take away meal of the spaghetti and meat*****, and when I got home to eat the meat tasted horribly off. I called and a lady (cant recall her name) said I SHOULD BRING IT TO THEM. I did so the next day for a replacement meal instructing them that the meat***** are clearly off and they should stock take to make sure the bad meat is discarded. She was not on site but the daytime manager was there.<br> I told them I would be back for the meal while I shopped, when I got back they STILL made me wait for a full 30 minutes. I got the mean and AGAIN when I got home to eat (share with my daughter) the meat WAS STILL OFF!!!!! This was unacceptable and I am going to ensure that this does not happen again,<br> you clearly did not check if the food was fine and of old food was being used to cook. What if my daughter got food poisoning?? This will be taken up all the way to the CEO. That's for sure!!!!
Thank you for taking the time to share your experience at Panarottis Cresta Mall with us. We are concerned to read that you felt the meat***** served to you were off and ask that you please give us some time to investigate with the owner/operator. Stock rotation is of paramount of importance to ensure that there is no wastage and to prevent a customer receiving a meal that is substandard. Once internally addressed, we will be in touch with you to provide feedback. Please accept our apology for any inconvenience caused and be assured that all customer comments are important to us.
Kind regards
Customer Care
Thank you for taking the time to share your experience at Panarottis Cresta Mall with us. We are concerned to read that you felt the meat***** served to you were off and ask that you please give us some time to investigate with the owner/operator. Stock rotation is of paramount of importance to ensure that there is no wastage and to prevent a customer receiving a meal that is substandard. Once internally addressed, we will be in touch with you to provide feedback. Please accept our apology for any inconvenience caused and be assured that all customer comments are important to us.
Kind regards
Customer Care
