SP
Sheena P

1 reviews | Active since May 2016

01 Jun 2016, 04:56

Doesn't even deserve one star

<p>Visited the branch yesterday.... After placing our drinks order, the waiter returned taking our food order. She then disappeared only to return after 45 minutes then asking us if everything is OK. Obviously not, we waited 45 minutes for our order, she then said they probably in the oven and left again, eventually the food came - After 1 hour of waiting! Once we were done, waited a further ten minutes for a waiter to notice us. When leaving, the bill got handed to me at the door, not once asking me for my panarottis card to swipe. Pathetic service. Do not recommend this to any 1.</p> <p> </p> <p>Please contact via email only </p>

0
Replies (1)
Panarottis Pizza Pasta
Panarottis Pizza Pasta's reply01 Jun 2016, 16:33
Official

Hi Sheena,
Thank you for sharing your frustrating visit to Panarottis with us. We are really concerned to read of the unsatisfactory service you received and assure you that this will be brought to the attention of the owner/operator of this Panarottis.

Once internally investigated, we will be in touch with you to offer feedback. We apologise to you and your family for any inconvenience caused - this is definitely not the Panarottis standard.

Kind regards
Bev Cornwell
Customer Care Manager