1 reviews | Active since Apr 2014
DISGUSTING SERVICE FROM MANAGER
waited 15 minutes in line for a seat as I was excited taking my daughter to celebrate her 5th birthday! Order was placed and VOCHER was given for kiddies meal which had date and stamp for her birthday. I previously used the same VOCHER in same store last year with no hassle. SHEVON called my waiter argued with her and sent the waiter to tell me I cannot use it. I had to call SHEVON who greeted me with no smile at all and said loudly in front of customers I NEED SOME PROOF, IMAGINE I COME TO PANAROTTIS EVERYDAY AND SAY ITS MY BIRTHDAY ! the best part I am a regular at the same store and the waiters know me well ! She embarrassed me in front of customers I cancelled order and all she said was O.K and walked away! I drove all the way to N1 city panarottis to celebrate my daughters birthday which gave me no hassle and gave me Exellent service. I will never return until SHEVON IS PUT OUT !!! She dampened my girls special day for no reason! The proof was in the date and stamp of panarottis I want to know why?? Why did she do that for no reason it's a 5 year old innocent girls bday that she had to spoil with her disgusting behavior !
Thank you for sharing your experiences with us and for alerting us to some of the issues you feel disappointed about. We will definitely share your complaint with the owner/operator who will be in touch with you shortly to provide feedback. Please accept our apologies any inconvenience or frustration this may have caused.
Kind regards
Customer Care
Thank you for sharing your experiences with us and for alerting us to some of the issues you feel disappointed about. We will definitely share your complaint with the owner/operator who will be in touch with you shortly to provide feedback. Please accept our apologies any inconvenience or frustration this may have caused.
Kind regards
Customer Care
