DB
Debbie B

1 reviews | Active since Oct 2012

06 Dec 2015, 13:51

Disgusting Service

With the New Market Mall that has just opened we decided to pop into Panarottis for a lunch. To our disgust we get looked up and down by a waiter. I ordered 3 x Glasses of water with plenty ice and Lemon. It gets put on our table warm water 2 blocks of ice and lemon that looks like it is a year old. Eventually we decided to call a waiter and ask him to help us I leaves and doesn't come back. The manager Nick took over our table. This will be the last time I will not recommend anyone to come to panarottis. I will drive to the carnival mall store as there service is excellent. The staff here need training

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Replies (1)
Panarottis Pizza Pasta
Panarottis Pizza Pasta's reply07 Dec 2015, 15:26
Official
Hello DebsF,

Thank you for sharing your experiences with us and for alerting us to some of the issues you feel disappointed about. We will definitely share your complaint with the owner/operator who will be in touch with you shortly to provide feedback. Please accept our apologies any inconvenience or frustration this may have caused.

Kind regards
Nicole Lewis
Customer Care