1 reviews | Active since Jan 2014
Disgusted in Management
<p>I went to eat at Panarottis Claremont last night. Our order was taken verbally. The wrong order was brought .Asked for the manager to attend. I was told that the Manager said he is busy and cant attend that moment. Well im still waiting on him.Managers name was Garth.</p> <p>I stay in Claremont and eat out on a regular basis.Ive dealt with two Managers at this Pana before,John and Chantelle.Sad to say i never posted good reviews on them.They adressed my concerns immediately. </p> <p>The worst is a manager hiding behind his staff.Im in the service industry myself and know about good customer service.</p> <p>I hope the owner and head office of this franchise address this issue.</p> <p>I dont need an apology or a phone call.I dont want anything. All i want is this to be addressed urgently </p>
Good day Kennith.
Thank you for taking the time to bring your recent experience to our attention. We will urgently address this with the owner/operator of the store so that the matter can be investigated and addressed.
Kind regards
Nicole Lewis
Customer Care
Good day Kennith.
Thank you for taking the time to bring your recent experience to our attention. We will urgently address this with the owner/operator of the store so that the matter can be investigated and addressed.
Kind regards
Nicole Lewis
Customer Care
