1 reviews | Active since Jun 2014
Dirty plates - Unhygienic!!!!
<p>I went to Panarottis in Zevenwacht mall on Sunday with the family. Not only did we have to wait extremely long for a waiter to assist but when they eventually brought our plates - the plates were filthy. Old residue of old food sitting on the plates. I am no germophobe but i do expect shiny clean plates when visiting a restaurant.</p> <p> </p> <p>We ordered one of the new pizzas - Sriracha Chicken - There was about two tiny pieces of chicken on each slice. The pizza was covered with the basil/leaves to disguise the aforementioned. The leaves themselves were droopy. I cannot find the words to describe my disgust in the service and the pizza itself. </p>
Good day Andrea
Thank you for taking the time to let us know about your visit to Pana Zevenwacht Mall and your dissatisfaction with the quality of the siracha chicken pizza as well as the dirty plates. We have forwarded your complaint to the owner/operator of this Panarottis so that it can be internally investigated and addressed. Once done, we will provide you with feedback as well. Please allow us to apologise to you both for any inconvenience or frustration that might have been caused and be assured that all constructive feedback is welcomed, as it helps us to improve upon the service and meal offerings served to our guests.
Kind regards
Nicole Lewis
Customer Care
Good day Andrea
Thank you for taking the time to let us know about your visit to Pana Zevenwacht Mall and your dissatisfaction with the quality of the siracha chicken pizza as well as the dirty plates. We have forwarded your complaint to the owner/operator of this Panarottis so that it can be internally investigated and addressed. Once done, we will provide you with feedback as well. Please allow us to apologise to you both for any inconvenience or frustration that might have been caused and be assured that all constructive feedback is welcomed, as it helps us to improve upon the service and meal offerings served to our guests.
Kind regards
Nicole Lewis
Customer Care