1 reviews | Active since May 2016
Dirty Glasses - Tygervalley Branch
<p>Family restaurants, and me coming from this back ground many years ago, things has really changed a lot. No friendliness. No customer service. No worrying about the presentation, just wanting the money of the people eating at the restaurant. I took my hubby for a breakfast on a Sa****ay morning. (now being a restaurant manager you should be prepared for busy days all the time = called planning..) we were seated, got attended to ten minutes later. I requested water with some ice or lemon and when I received the water (minutes later) the glass was dirty on the inside…. I left the glass, and we waited another few minutes to be served.. when we were served, the egg underneath was blue, I know how they prepare the eggs. And I removed the eggs from the pizza breakfast. We ate finished and we left, did not order coffee or anything to drink as no one attended to us. Very disappointed.</p>
Hi Siobhan,
Thank you for taking the time to share with us your disappointing visit to Panarottis Tygervalley. Please allow us to address your complaint with the owner/operator as dirty glasses and substandard meals are definitely not acceptable.
Once internally addressed, we will be in touch to offer feedback. Please accept our apologies for any inconvenience and frustration that might have been caused during your visit - this is definitely not the Panarottis norm.
Kind regards
Bev Cornwell
Customer Care Manager
Hi Siobhan,
Thank you for taking the time to share with us your disappointing visit to Panarottis Tygervalley. Please allow us to address your complaint with the owner/operator as dirty glasses and substandard meals are definitely not acceptable.
Once internally addressed, we will be in touch to offer feedback. Please accept our apologies for any inconvenience and frustration that might have been caused during your visit - this is definitely not the Panarottis norm.
Kind regards
Bev Cornwell
Customer Care Manager
Thanks for your responds,
Just ti clarify the below statement.
"this is definitely not the Panarottis norm."
All branches are suppose to give the same service, but not all of them applies to this.
Thanks for your responds,
Just ti clarify the below statement.
"this is definitely not the Panarottis norm."
All branches are suppose to give the same service, but not all of them applies to this.
