AK
Ashley K

1 reviews | Active since Nov 2012

09 Apr 2015, 22:40

**** SERVICE AT PANAROTTIS

I just want to complain about the fit for a dog service I received at Panarottis in Canal Walk. Two colleagues and I go there to order two pizzas of +/-R100 and +/- R130 respectively. We ordered the pizzas with extra avocado and surprise, surprise when we get both pizzas there is no avocado. We get told that the waitress forgot. She fixes that and then we get our pizzas back. Then to further show how serious the waitress takes her job, she does not offer us the cheese, garlic and chilly. I have to ask, to which the waitress says that oh no I need to ask the cashier, instead of getting it herself. Lastly, we do not even receive serviette or a pack for the containers of stuff. I prefer Panarottis over say Debonairs because their pizzas are better tasting and less oily even though they cost much more but the service I received today was totally **** and perhaps fit for a ***, not humans. Get better staff Panarottis Canal Walk, you suck!!!

0
Replies (1)
Panarottis Pizza Pasta
Panarottis Pizza Pasta's reply10 Apr 2015, 10:59
Official
Hello fresnaye,

We apologise to you and your colleague for the experience you say you had at Panarottis CW. We can assure you that your feedback will be shared with the owner/operator and management team so that cognisance can be taken of your comment. Please be assured that feedback will be shared with you shortly. Thank you for taking the time to let us know and giving us the opportunity to address your concerns.

Kind regards
Customer Care