1 reviews | Active since Sept 2014
Cleaning the floor no caution sign was shown
We walked in to panarottis pizza pasta in Greenstone Shopping Centre, the staff was busy wiping the floor, the floor was wet and no caution sign was shown to the customers, unfortunately my daughter walked on the wet floor and fell on the floor, she knocked her head, hurt the back and the hip!! I will take my daughter to do a body checkup, if anything not fine with my daughter Panarottis Pizza in Greenstone will definitely have to payback of the big mistakes they have done!!!!! I really don't understand do they really know the law and the rules of running a restaurant, a basic and simple rule they don't even obey, only when someone gets hurt then they start to learn!!! Will also find out from consumer protection on Monday to see what I can do to follow up this issue.
Thanks for taking the time to review the Greenstone branch. We are very sorry to hear about the bad experience at the branch and the fact that your daughter slipped on a wet floor and hurt herself. We do take customer safety very seriously and therefore have certain measures that must be present. This being said, we would appreciate the opportunity to investigate the matter further at store level, but would need a bit more information from you. Our Customer Care team will make contact with your shortly to get more information. We will then notify the owner/operator who will investigate the matter and get back to you to offer feedback. Thanks again for taking the time to bring this matter to our attention.
Kind regards
Nicole Lewis
Customer Care
Thanks for taking the time to review the Greenstone branch. We are very sorry to hear about the bad experience at the branch and the fact that your daughter slipped on a wet floor and hurt herself. We do take customer safety very seriously and therefore have certain measures that must be present. This being said, we would appreciate the opportunity to investigate the matter further at store level, but would need a bit more information from you. Our Customer Care team will make contact with your shortly to get more information. We will then notify the owner/operator who will investigate the matter and get back to you to offer feedback. Thanks again for taking the time to bring this matter to our attention.
Kind regards
Nicole Lewis
Customer Care