bM
bruce M
1 reviews | Active since Nov 2011
06 Feb 2016, 20:48
Bugs in my drinks
Saturday evening, 6 Feb 2016, order drinks <br> Drinks were promptly served but had a bug in it. <br> Called the waitress to give it back and she took it only to return with the same glass saying the the manager took it out and he says it only looks like a bug but could be a black lemon flake in the form of a bug so they're not taking it back and I can still drink it.
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Panarottis Pizza Pasta's replyOfficial
09 Feb 2016, 18:37Hello bdmartin,
Thank you for sharing your visit to Capegate Panarottis with us! We are alarmed to read of your experience and will be sure to address your complaint with the owner/operator of this Panarottis.
Please accept our apologies for any inconvenience that was caused on the night and once internally investigated, feedback will be provided to you.
Thank you for giving us the opportunity to look into this,
Kind regards
Bev Cornwell
Customer Care Manager
Thank you for sharing your visit to Capegate Panarottis with us! We are alarmed to read of your experience and will be sure to address your complaint with the owner/operator of this Panarottis.
Please accept our apologies for any inconvenience that was caused on the night and once internally investigated, feedback will be provided to you.
Thank you for giving us the opportunity to look into this,
Kind regards
Bev Cornwell
Customer Care Manager
Panarottis Pizza Pasta's reply09 Feb 2016, 18:37
Official
Hello bdmartin,
Thank you for sharing your visit to Capegate Panarottis with us! We are alarmed to read of your experience and will be sure to address your complaint with the owner/operator of this Panarottis.
Please accept our apologies for any inconvenience that was caused on the night and once internally investigated, feedback will be provided to you.
Thank you for giving us the opportunity to look into this,
Kind regards
Bev Cornwell
Customer Care Manager
Thank you for sharing your visit to Capegate Panarottis with us! We are alarmed to read of your experience and will be sure to address your complaint with the owner/operator of this Panarottis.
Please accept our apologies for any inconvenience that was caused on the night and once internally investigated, feedback will be provided to you.
Thank you for giving us the opportunity to look into this,
Kind regards
Bev Cornwell
Customer Care Manager