MV
MBALI V
1 reviews | Active since Sept 2010
21 Dec 2015, 14:47
Badly prepared meals
My partner and I decided to visit the Panarottis restaurant in Maponya mall for a change since we normally go to the one in The Glen. We were both utterly dissatisfied with our meals. The meals tasted differently from what we usually get and they didn't taste good at all. The service was good though the staff is very friendly. But the taste of our pizzas put us off, they didn't even have the green chillies that's normally accompanied with the pizzas. Really disappointed.
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Panarottis Pizza Pasta's replyOfficial
23 Dec 2015, 12:00Hello mbaliv,
Thank you for informing us of your recent experience. We extend our regret for any inconvenience and frustration you may have encountered. The quality of our meals is a top priority to us and we value customer feedback on any aspect that may detract for our normal high standards. The details of your complaint will be forwarded to the store for investigation and be assured that feedback will be shared with you shortly.
Kind regards
Nicole Lewis
Customer Care
Thank you for informing us of your recent experience. We extend our regret for any inconvenience and frustration you may have encountered. The quality of our meals is a top priority to us and we value customer feedback on any aspect that may detract for our normal high standards. The details of your complaint will be forwarded to the store for investigation and be assured that feedback will be shared with you shortly.
Kind regards
Nicole Lewis
Customer Care
Panarottis Pizza Pasta's reply23 Dec 2015, 12:00
Official
Hello mbaliv,
Thank you for informing us of your recent experience. We extend our regret for any inconvenience and frustration you may have encountered. The quality of our meals is a top priority to us and we value customer feedback on any aspect that may detract for our normal high standards. The details of your complaint will be forwarded to the store for investigation and be assured that feedback will be shared with you shortly.
Kind regards
Nicole Lewis
Customer Care
Thank you for informing us of your recent experience. We extend our regret for any inconvenience and frustration you may have encountered. The quality of our meals is a top priority to us and we value customer feedback on any aspect that may detract for our normal high standards. The details of your complaint will be forwarded to the store for investigation and be assured that feedback will be shared with you shortly.
Kind regards
Nicole Lewis
Customer Care