Bad service and attitude
<p>We went to Panarottis Vaalmall this morning. The manageres when sitting us down said yes the resturant was bigger but same amount off staff and rold her eyes and walked away. Almost 10 min later our waitress arrives telling us they very busy. Took our order for drinks and food the drinks we waited for more than 15 min childrens food arrived 40min later our food we waited for hour and 5min then called manageres and asked for our bill without our food on bill as we saw our waitress 20min before that and she said another 10 min. People who sat after us was served theres way before us. The managesres just got us our bill and that was it. Did not even said sorry nothing. I just feel if she feels like that she must say something. But her rolling the eyes attitude is really bad. Panarottis was our favourite restaurant but if that is the service and speed in new restaurant i dont think we will go back. </p>
We apologise to you for the experience you say you had at Panarottis Vaal Mall. We can assure you that your feedback will be shared with the owner/operator and management team so that cognisance can be taken of your comment.
Please be assured that feedback will be shared with you shortly. Thank you for taking the time to let us know and giving us the opportunity to address your concerns.
Kind regards
Nicole Lewis
Customer Care
We apologise to you for the experience you say you had at Panarottis Vaal Mall. We can assure you that your feedback will be shared with the owner/operator and management team so that cognisance can be taken of your comment.
Please be assured that feedback will be shared with you shortly. Thank you for taking the time to let us know and giving us the opportunity to address your concerns.
Kind regards
Nicole Lewis
Customer Care
