Bad Management

<p>My husband and I went to have breakfast at Panarottis N1 City like so many times before. I asked that they swop my eggs for chips as I am allergic to eggs. The waiter told me that it cannot be done so we called the manager Sam. She told us that the value of the item the gets replaced must be the same value as the item that replace it. I pointed out that the top up egg is R4.90 each so for 2 it is R9.80 and the top up chips is R9.90 and that I am more thatn willing to pay in the 10c difference. She told me I'm wrong the R4.90 top up is for 2 eggs. We ordered the top up egg and only received 1 egg. This time Sam said the waiter and kitchen staff was at fault. Sam never apologised instead said everyone the kitchen staff, waiter menu and customer was wrong. Just to be right she made her staff look ***********. And upset customers. I was so upset by her bad attitude that I didn't enjoy my breakfast or finished it. So either Panarottis is *********** their customers by charging for 2 eggs and only giving them 1 or Sam prefers to chase away customers than to admit she is wrong.</p>