MF
Mason F
1 reviews | Active since Jan 2015
03 Jun 2015, 23:52
Baby poo looking lasagna
On the evening of Sunday the 31st of May 2015 I went to Panarottis at The Glen Mall and ordered lasagna. The lasagna had one layer of cheese and two layers of lasagna with mince in-between and underneath that was what I can only describe as a thick layer of baby poo looking mush. It was not a nice sight and I informed the manager on duty who then took my details and said I will be contacted within 24 hours as I am not the first person to complain about this issue. It has now been over 72 hours since the incident and I have yet to be contacted.
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Panarottis Pizza Pasta's replyOfficial
04 Jun 2015, 11:28Hello MasonEldos,
Thank you for taking the time to bring this to our attention and we do apologise for the poor experience you had at this branch. We will follow up with the store regarding the feedback you were promised.
Again we do apologise.
Kind regards
Customer Care
Thank you for taking the time to bring this to our attention and we do apologise for the poor experience you had at this branch. We will follow up with the store regarding the feedback you were promised.
Again we do apologise.
Kind regards
Customer Care
Panarottis Pizza Pasta's reply04 Jun 2015, 11:28
Official
Hello MasonEldos,
Thank you for taking the time to bring this to our attention and we do apologise for the poor experience you had at this branch. We will follow up with the store regarding the feedback you were promised.
Again we do apologise.
Kind regards
Customer Care
Thank you for taking the time to bring this to our attention and we do apologise for the poor experience you had at this branch. We will follow up with the store regarding the feedback you were promised.
Again we do apologise.
Kind regards
Customer Care